EVENT ADD-ONS

ADD-ON BOOKING POLICY

Event add-ons are considered additional services and enhancements separate from base event packages unless otherwise stated.
Add-ons are subject to availability and must be requested in advance whenever possible.
Certain specialty items may require minimum lead times due to customization, production, or vendor scheduling.

Full payment may be required upfront for all custom, personalized, specialty, or rental-based add-ons.
Add-ons are not considered secured until payment has been received.
Pricing for add-ons may vary based on:
- customization
- quantity
- production time
- vendor pricing
- installation requirements
- event location

Custom items may include:

Once custom items or specialty services have been ordered, designed, produced, or confirmed, payments become non-refundable.

To accommodate expedited production and coordination, the following rush fees may apply:

Rush requests are not guaranteed and depend on vendor and inventory availability.

Clients are financially responsible for any:

Replacement or repair fees may apply.

Luxe Gallery Superior Concierge Group reserves the right to substitute comparable decor items, florals, rentals, or materials when necessary due to:

All substitutions will be made with comparable quality and aesthetic whenever possible.

Payments made toward confirmed add-ons, rentals, or custom items are non-refundable once secured or ordered.
Removal of add-ons after confirmation may not result in refunds or credits.
Date changes are subject to availability.